Privacy Policy

Welcome to Movers In Nairobi (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website moversinnairobi.co.ke or use our directory services that connect users with top-rated movers and logistics companies in Kenya.

Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it. By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact information (such as name, email address, phone number, and physical address) when you submit inquiries or request information about moving companies.
Business information when moving companies submit their listings to our directory.
Usage data including IP address, browser type, referring URLs, and pages visited on our website.
Location data to help connect you with local moving services.

How We Collect Information

We collect information in the following ways:

Directly from you when you provide it to us through forms, search queries, or when contacting us.
Automatically through cookies and similar tracking technologies when you navigate our website.
From third parties such as moving companies that list their services on our platform.

How We Use Your Information

We use the information we collect for the following purposes:

To operate and maintain our directory website and services.
To connect users with appropriate moving and logistics companies in Nairobi.
To improve, personalize, and expand our website functionality.
To communicate with you regarding inquiries, updates, or promotional materials related to moving services.
To analyze website usage and optimize user experience.
To display relevant advertisements, including Google Ads.
To comply with legal obligations, including the Kenya Data Protection Act.

Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: When you explicitly agree to the processing of your personal data.
Legitimate interests: When processing is necessary for our legitimate business interests, such as maintaining and improving our directory services.
Contractual necessity: When processing is necessary to fulfill our contractual obligations to you.
Legal obligation: When processing is necessary to comply with applicable laws and regulations, including the Kenya Data Protection Act.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and deliver targeted advertisements.

You can control cookies through your browser settings and opt out of certain types of tracking. However, disabling cookies may limit your ability to use some features of our website.

Google Ads and Third-Party Advertising

We use Google Ads and other third-party advertising services on our website. These services may use cookies and similar technologies to collect information about your visits to our website and other sites to provide you with relevant advertisements.

Google and other third-party vendors use cookies to serve ads based on your prior visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google’s Ad Settings or using the NAI opt-out tool.

We may share your personal information with:

Moving and logistics companies listed in our directory when you request their services.
Service providers who assist us in operating our website and conducting our business.
Legal authorities when required by law or to protect our rights.
Business partners for marketing and promotional purposes, with your consent.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you.
Whether there is a legal obligation to which we are subject.
Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations).

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Data encryption where appropriate.
Regular security audits and vulnerability assessments.
Access controls and authentication procedures.
Staff training on data privacy and security practices.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security..

Your Rights as a Data Subject

Under the Kenya Data Protection Act and other applicable privacy laws, you have certain rights regarding your personal information. These rights may include:

Right to access your personal information.
Right to correct inaccurate or incomplete information.
Right to delete your personal information under certain circumstances.
Right to restrict or object to processing of your personal information.
Right to data portability.
Right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Children’s Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top.

We encourage you to review this privacy policy periodically for any changes. Your continued use of our website after we post changes to this privacy policy means that you accept and agree to the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Movers In Nairobi
Email: info@moversinnairobi.co.ke
Phone: 0713301189
Address: Nairobi
Website: www.moversinnairobi.co.ke

By using our website, you hereby consent to our privacy policy and agree to its terms.