
5 Best Delivery Services in Nairobi
This comprehensive guide explores the various delivery services in Nairobi, comparing their features, pricing structures, and delivery timeframes to help you identify the most suitable option for your specific needs. Nairobi has a vibrant economy and a growing e-commerce sector which have led to a significant expansion in delivery service options throughout the city. For businesses and individuals seeking reliable parcel and package delivery solutions, understanding the landscape of available services is essential for making informed decisions. Lets dive in
Table of Contents

5 Best Delivery Service Providers in Nairobi
1.Pickup Mtaani Kenya. Delivery Service in Nairobi
Affordable doorstep delivery servicesRating:
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2.Nairobi Fast Errands: Delivery services in Nairobi
ShoppingPick up
Delivery Services
Rating:
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3. Deliveroo Courier & Fulfillment Services : Courier service in Nairobi
Courier & Fulfillment ServicesRating:
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4.Delivery man Courier and Fulfillment Company: Courier service in Nairobi
Affordable delivery solutionsRating:
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5. Blessings Parcel Services (BPS) : Delivery services in Nairobi
Reliable and Efficient parcel delivery servicesRating:
👉 Read Reviews on Google
Factors to Consider When Choosing a Delivery Services In Nairobi
- Delivery Timeframes
Delivery timeframes vary significantly among providers. Same-day delivery is available for orders placed before 12 noon in Nairobi & Kiambu Counties. Fargo typically delivers overnight, with parcels reaching destinations the next day before midday. Posta Kenya’s domestic deliveries take approximately 1 to 7 working days.
Having a good understanding of these timeframes is essential when selecting a service that meets your urgency requirements.
- Pricing Structures
Pricing varies based on various delivery service providers in Nairobi, distance, weight, and delivery urgency. Fargo charges a fixed rate of KSh 300 for deliveries within Nairobi. G4S uses a weight-based system with rates starting at KSh 368 (including surcharges) for packages up to 5kg to nearby destinations like Athi River, with an additional KSh 65 per kilogram for heavier items.
Understanding these pricing structures allows you to select the most cost-effective option based on your budget and delivery requirements.
- Geographic Coverage
While most delivery services cover the entire Nairobi metropolitan area, their broader coverage varies. Nairobi Fast Errands primarily focuses on the Nairobi metropolitan area. G4S,Fargo and Posta Kenya have nationwide networks, making them suitable for deliveries across the entire country . Pickup Mtaani provides services across Kenya through their collection point network or rather agents.
The suitability of a delivery service providers depends largely on your delivery destination. For deliveries confined to Nairobi, local services may offer more competitive rates and faster delivery times, while nationwide or international shipments require providers with appropriate network coverage.

Best Practices for Using Delivery Services in Nairobi
- Navigating Nairobi’s Traffic Challenges
Nairobi’s traffic congestion is legendary and sometimes it can significantly impact delivery times. When placing orders, it’s advisable to ask service providers about realistic delivery timeframes, especially during peak hours. Having this potential delays in mind helps set appropriate expectations and allows for better planning.
Some services have implemented strategies to work around traffic issues, such as using motorbike couriers for urgent deliveries or offering flexible delivery windows. Taking advantage of these options can help mitigate the impact of traffic on your delivery experience.
- Security Considerations
When selecting a delivery services in Nairobi, prioritize providers with strong security measures and reliable tracking systems for example Pickup Mtaani. Check for verified reviews of the service on platforms like Google Maps or dedicated review sites before entrusting them with valuable items.
Reputable services typically offer secure, traceable payment methods and provide tracking numbers for monitoring shipments. All these features enhance the security of your deliveries and provide peace of mind throughout the delivery process in Kenya and beyond.
- Environmental Awareness
Some delivery services in Nairobi are adopting eco-friendly approaches, using electric bikes or implementing carbon-neutral delivery methods. If environmental sustainability is important to you, consider selecting providers that prioritize these practices.
By supporting environmentally conscious delivery services, you contribute to reducing the carbon footprint associated with urban logistics while still meeting your delivery needs efficiently.
Which parcel delivery service is best?
The “best” delivery service depends on your specific needs. For fast delivery services in Nairobi, Fargo offers reliable overnight service at a fixed price of KSh 300. G4S provides extensive coverage with structured pricing based on weight and distance. Nairobi Fast Errands offers personalized service for a wide range of items. For collection point options, Pickup Mtaani provides over 150 secure locations. Assess your priorities regarding speed, cost, reliability, and coverage to determine which service best meets your requirements.
How to send a parcel within Nairobi?
To send a parcel within Nairobi:
1. Select a suitable delivery service based on your budget, timeframe, and parcel characteristics.
2. For services like Fargo, call their customer service (0703077000), email them, or visit their nearest branch to arrange pickup or drop-off.
3. Complete the required waybill or delivery form with recipient details.
4. Pay the delivery fee via cash or mobile payment options like M-Pesa.
5. Obtain a tracking number to monitor your parcel’s journey.
6. Inform the recipient about the expected delivery timeframe.
Most services offer door-to-door pickup and delivery, streamlining the process considerably.
How much does G4S charge per parcel?
G4S charges vary based on weight and destination. For parcels up to 5kg sent from Nairobi to nearby locations like Athi River, the cost is approximately KSh 368 (including fuel surcharge and VAT). For items exceeding 5kg, an additional charge of KSh 65 per kilogram applies. Rates increase for more distant destinations, with structured pricing for different towns and regions throughout Kenya.
What’s the best package delivery service?
The optimal package delivery service depends on your specific requirements. For urgent, same-day deliveries within Nairobi consider Nairobi Fast Errands. For reliable overnight delivery at a fixed price, Fargo offers consistent service for KSh 300. For an extensive network of collection points or agents , Pickup Mtaani provides convenient options. Evaluate factors including speed, cost, reliability, and tracking capabilities to determine which service best aligns with your needs.
How long does G4S take to deliver a parcel?
Based on industry standards, domestic deliveries within Nairobi typically take 1-2 business days, while deliveries to other major towns might take 2-3 business days. For more precise information, it’s advisable to contact G4S directly at the time of booking your delivery.
How much does Fargo courier charge in Kenya?
Fargo offers door-to-door delivery services in Nairobi for a fixed price of KSh 300. This straightforward pricing applies to standard parcels delivered within the Nairobi area, with most deliveries completed the next day before midday. Payment can be made via cash or M-Pesa, and tracking is available through their waybill system or linked M-Pesa transactions.
Which is the cheapest way to send a parcel?
For cost-conscious consumers, Pickup Mtaani’s collection point network likely offers the most economical option, as they advertise as low as Ksh150-200 on delivery costs through their network of 150+ parcel collection points. Fargo’s fixed price of KSh 300 for Nairobi deliveries provides good value for door-to-door service.
Conclusion
The landscape of delivery services in Nairobi offers diverse options catering to various needs, timeframes, and budgets. From established international companies like G4S to innovative local services like Pickup Mtaani and specialized providers like Nairobi Fast Errands, consumers and businesses can select options that align precisely with their requirements.
When choosing a delivery services in Nairobi, consider factors including delivery speed, cost structure, security measures, geographic coverage. For businesses looking to enhance their customer experience, understanding these options enables the implementation of effective delivery strategies that balance cost, reliability, and customer satisfaction.